Online Bill Pay

Consumer Confidence Report

The link to the annual Consumer Confidence Report for the 2016 Village of Downs water supply has been mailed to customers. This is required under the Safe Drinking Water Act of 1996.

The report is also available in the monthly flyer. If you have questions regarding this report, you may contact Public Works Superintendent Kevin Whitehouse at (309) 319-1010.
Consumer Confidence Report

Billing Info

1st of the month: All accounts are charged for prior month's service
15th - 18th of the month: Meters are read
15th of the month: All accounts are due in full from prior month's billing
16st of the month: Late penalties will be assessed and shut-off notices sent
Starting 26th of the month: Shut offs will be done for non-payment.

Payments may be dropped off at Village Hall 24 hours a day in drop box.
If you have questions, call (309) 378-3221 between 8 a.m. and noon, Monday through Friday.

Public Works Department

The Downs Public Works department is comprised of the village water plant and distribution system and the municipal sewer system. Public Works Superintendent Kevin Whitehouse is responsible for day-to-day operations of the water plant, as well as other water-related issues. He can be reached at 309-319-1010. The sewer system, which was constructed by Stark Excavating of Bloomington and Fischer Excavating of Freeport under the engineering management of Farnsworth Group, is also maintained by the village. The sewer output will be treated by the Bloomingon-Normal Water Reclamation District (BNWRD).

Boil Order Frequently Asked Questions

What is the Illinois Environmental Protection Agency (IEPA) rule regarding Boil Orders?
The following IEPA rule is not verbatim, but generally states: The Illinois Environmental Protection Agency (IEPA) requires public water systems to issue a boil order when the system pressure drops below 20 psi or in the case of a water main rupture. The village must notify consumers through either a hand delivered notice or local media to boil all water used for drinking or culinary purposes for five minutes before consumption. The boil order remains in effect until tested samples demonstrate that the water is safe, or until corrective action approved by the agency is taken.

What good does it do to boil water?
Boiling water for a minimum of five minutes kills bacteria so the water is safe to drink. Most Public Water Supplies add chlorine for the same reason. Chlorine is a disinfectant/oxidizer.

What type of contaminants are you talking about?
Water mains are usually buried anywhere from 3 to 6 feet underground. Contaminants that could enter the system at this depth might be ground water, dirt, oil, or gas from leaking underground tanks. It could be waste water. Contaminants to a water system are not always life threatening bacteria.

Water and Sewer Rate Survey is Based on 5250 gals

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